Pediatric telemedicine carries responsibilities — to safety, to confidentiality, and to honest communication about the limits of online care. This page describes how Together We Breathe handles those responsibilities. The plain-language summaries are written for parents; the formal terms are written for legal clarity.
Nothing on this page — and nothing in any consultation — replaces in-person pediatric emergency care. If your child has severe breathing distress, blue lips, drowsiness, poor feeding, chest indrawing or rapidly worsening illness, go to in-person pediatric emergency care immediately.
1. Telemedicine disclaimer.
Plain language: Together We Breathe offers video consultation for stable pediatric pulmonology concerns. It is not for emergencies, it is not a replacement for in-person care, and it does not promise a cure for any condition. Where in-person care is the right next step, you will be told so honestly.
Formal terms: Video consultation services are provided by Dr. Antar Patel, pediatric pulmonologist, in accordance with applicable telemedicine practice guidelines. Consultation is suitable for stable pediatric respiratory concerns and is not appropriate for acute breathing distress, hypoxia, chest indrawing, drowsiness, poor feeding, suspected foreign body inhalation, or any situation requiring hands-on examination, oxygen, monitoring or in-person emergency care. Together We Breathe does not provide emergency medical services. Families are responsible for seeking in-person care when symptoms are acute or rapidly worsening.
2. Privacy notice.
Plain language: Information you share about your child — name, age, symptoms, medicines, reports, photos and videos — is kept confidential. It is used only for your child's care. It is not sold, not used for advertising, and not shared without your consent except where required by law.
What we collect:
- Child and parent identifying information needed for consultation.
- Clinical history, symptoms, examination findings discussed, prescriptions and reports shared.
- Short video clips submitted as part of the breathing story.
- Communication records — WhatsApp coordination messages, email correspondence, consultation notes.
- Basic technical information — date and time of consultation, device used to connect (for record purposes).
How we use it:
- To provide the consultation, advice note, follow-up and any onward referral with consent.
- To maintain medical records required under applicable law.
- To improve internal quality of care — never with identifying details.
- To respond to specific safety, legal or regulatory requirements.
What we do not do:
- Sell, rent or trade your child's information.
- Use your child's information for marketing or advertising.
- Share your child's information with third parties without your consent, except where required by law or for the child's urgent safety.
- Use uploaded photographs or videos for any purpose other than the child's care.
Retention: Medical records are retained for the period required by applicable Indian medical record laws and pediatric practice standards. You may request a copy of your child's records, request deletion (subject to legally required retention), or update inaccurate information.
3. Terms of use.
Plain language: By using this website and requesting a consultation, you agree that the consultation is for your child's benefit, that you are the parent or legal guardian, that the breathing story you share is accurate to the best of your knowledge, and that you understand the limits of online care.
You agree to:
- Provide accurate information about the child's symptoms, history, medicines and reports.
- Confirm you are the parent or legal guardian, or have explicit permission to consult on the child's behalf.
- Use the consultation for legitimate pediatric pulmonology concerns only.
- Follow the safety triage. Do not delay in-person care when red flags are present.
- Not record or distribute the consultation without explicit written consent from the practice.
The practice agrees to:
- Conduct the consultation in line with current pediatric pulmonology evidence and applicable telemedicine guidelines.
- Be honest about what online review can and cannot do.
- Treat your child's information as confidential medical information.
- Provide a structured advice note where appropriate after consultation.
- Refer onward, coordinate with your regular doctor, or direct to in-person care when that is the right next step.
4. Payment, refunds and cancellation.
Plain language: Payment is requested only after a safety triage confirms that a video consultation is appropriate for your child's concern. If you cancel in advance, refund is possible. If a consultation cannot go ahead because of a safety reason identified after payment, the consultation is rescheduled or refunded.
Formal terms:
- No payment is taken before the safety and suitability triage is completed.
- Cancellation more than 24 hours before the scheduled time: full refund or rescheduling.
- Cancellation within 24 hours but before the consultation: partial refund or rescheduling at the discretion of the practice.
- If a consultation cannot proceed because the child's condition requires urgent in-person care, the consultation is rescheduled or refunded, with documentation of the safety reason.
- Refunds are processed through the original payment method within standard banking timeframes.
Consultation pricing is shared at the time of booking, after the safety triage. There are no hidden charges. Where follow-up consultations are useful, they are recommended openly with their cost.
5. Limits of online care.
To be clear and honest with families, the practice will not, in a video consultation:
- Manage acute breathing distress, hypoxia or suspected foreign body inhalation.
- Replace hands-on examination where it is the right clinical answer.
- Issue prescriptions outside applicable telemedicine prescribing norms.
- Provide care for any condition outside pediatric pulmonology and closely related pediatric respiratory areas.
- Override or undermine the relationship the family has with their regular pediatrician.
- Make diagnostic claims that require investigations or examination not available over video.
6. Cookies and analytics.
The website uses minimal analytics to understand which guides are read most — without collecting identifying information about individual visitors. We do not run advertising trackers. We do not sell visitor data. Detailed cookie information, if any, is made available on request.
7. Intellectual property.
Content on the Together We Breathe website — including written guides, illustrations, the brand mark, Sanskrit pairings and structured advice format — is the intellectual property of the practice. Parents, schools and clinical colleagues are welcome to read and share the guides with credit. Reproduction for commercial use requires written permission.
8. Updates to this page.
This page is updated periodically as legal frameworks, telemedicine guidelines and the practice itself evolve. The "last updated" date at the top of the page reflects the most recent revision. Where significant changes affect existing consultations, families are notified directly.
9. Contact.
For privacy questions, record requests, refund queries or any legal correspondence, please contact Together We Breathe through:
- WhatsApp (non-urgent coordination only): +91 95383 21110
- Email: togetherwebreathe1@gmail.com
- Through the symptom navigator for clinical concerns.
For urgent pediatric emergencies, please contact your local emergency services or nearest pediatric emergency department — not WhatsApp or email.
Parent questions.
i.Is Together We Breathe a registered medical service?
Together We Breathe provides pediatric pulmonology video consultation services delivered by Dr. Antar Patel, a registered medical practitioner. Telemedicine is conducted in accordance with applicable Indian telemedicine guidelines.
ii.Where is the practice based?
The practice is based in India. Video consultation is offered to families primarily in India. Where local prescribing or referral norms differ, the consultation is tailored accordingly.
iii.What if I want to delete my information?
You may request deletion of information held about your child by contacting the practice through the channels listed below. Some clinical information must be retained for the period required under applicable medical record laws.
iv.Who do I contact for legal questions?
For legal questions about privacy, terms or telemedicine boundaries, please contact Together We Breathe through the channels listed in the contact section below.
The frameworks below shape the privacy, telemedicine and clinical-record approach used here. They are shared for transparency and do not imply endorsement.